1. Agreement to Terms

By accessing RitiFlow websites, evaluating products such as Ritideck, or deploying RitiFlow software, your organization agrees to these Terms of Service and applicable Service Level Agreements (SLA).

2. Software Use and Licensing

RitiFlow grants customers a non-exclusive, non-transferable license to use its operational platforms according to their chosen subscription tier (Managed Cloud, Dedicated VPC, or On-Premises installation). Customers agree not to reverse engineer or redistribute software binaries without authorization.

3. Operational Availability and SLA

For managed cloud subscriptions, RitiFlow strives for 99.9% uptime with automated multi-zone failovers. Maintenance windows are scheduled in advance during off-peak hours. On-premises and customer-hosted VPC deployments are maintained directly within the customer's operational boundary.

4. Responsible Workforce Coordination

Customers agree to use RitiFlow platforms in compliance with local labor and privacy regulations. Telemetry, geofence, and attendance features must be configured transparently with notice provided to participating workforce members.

5. Governing Law

These terms are governed by standard commercial laws applicable to enterprise software agreements. For questions, contact us via ritiflow.com/contact.